Zhejiang Pregnant Woman Frightened by Doorstep Courier - Yankee Express Apologies: Criticizes and Reassigned Staff

A pregnant woman in Zhejiang, China, who canceled a parcel order, was confronted by an angry courier and subsequently suffered a miscarriage. The company has apologized and stated that it has criticized and reassignned the involved staff member.

Recently, a pregnant woman in Zhejiang, China, who canceled an order from a parcel service on the 'ChinaPost Kuikui' platform, faced a courier who became emotional and physically threatened her, resulting in a miscarriage. The incident highlights the platform's failed internal management and system errors, leading to widespread criticism on the internet.

Company Response

The courier, Luo, was cold to the reporters from Zhejiang TV Station's '1818 Yellow Eye' program. However, the regional customer service manager from the Hong Quanwan district of Hangzhou revealed that the system of the courier platform had a loophole, automatically converting consultations into complaints and penalizing the courier, with no recourse for the staff member.