In Guangzhou's Canghua area, over 300 households in the Times Image estate have reported their glass windows or doors exploding without cause, sparking concerns about the quality and safety of the property. The estate management has refused to repair the damaged glass due to it having passed the warranty period, despite residents' worries about the safety risks. The local housing and urban-rural development bureau stated that it has not yet determined the cause of the explosions and is coordinating with relevant parties for repair. Approximately 300 residents have complained that the glass in their units is frequently exploding, posing a significant safety hazard. According to homeowner accounts, the continuous explosion of glass has severely affected daily living and safety, particularly for those in higher floors where falling shards pose a risk to passersby. The residents are dissatisfied with the management’s response, which claims the warranty has expired and the developer is not responsible for repairs. The Canghua District housing and urban-rural development bureau responded by verifying that the glass quality documents and relevant acceptance materials for the estate are all in order. It noted that while tempered glass can sometimes explode for various reasons, the exact cause remains undetermined. The bureau has directed the estate management to thoroughly inspect and mark the damaged glass areas, and to implement safety measures to prevent injuries to residents. A potential future step involves inviting various stakeholders to discuss and develop repair and handling solutions.